Shipping policy

Order Dispatch & Working Hours

Orders placed before 3pm Monday–Friday will be dispatched the same day. Orders placed after 3pm, or on weekends and bank holidays, will be dispatched the next working day.

Our customer service team is available Monday–Friday, 9am–5pm (GMT). Any enquiries received outside of these hours will be responded to the next working day.

Shipping Policy

We ship from the United Kingdom. All orders are processed within 1-3 business days. Orders are not shipped on weekends or public holidays.

United Kingdom

  • Standard Shipping — £4.99 (3–5 business days)
  • Express Shipping — £6.99 (1–2 business days)
  • Free standard shipping on orders over £60

Europe (EU)

  • Standard Shipping — £8.99 (5–10 business days)
  • Express Shipping — £14.99 (3–5 business days)
  • Free standard shipping on orders over £100

International

  • Standard Shipping — £12.99 (7–14 business days)
  • Express Shipping — £19.99 (5–7 business days)

Please Note

  • Delivery times are estimates and may vary during busy periods.
  • International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
  • We are not responsible for delays caused by customs processing.